Terms & Conditions

Welcome to Trust Pilot. By using our platform and services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

• Agreement: These terms govern your use of Trust Pilot's services. By using our platform, you accept these terms and agree to abide by them.
• Eligibility: You must be at least 18 years old and legally eligible to enter into this agreement and use our services.
• Service Changes: We reserve the right to modify or discontinue any aspect of our service without notice. Any changes will be posted on our website.

2. Instructor and Learner Agreement

• Instructor Qualifications:All instructors registered on the Trust Pilot platform are certified, experienced, and meet the necessary legal and licensing requirements.
• Lesson Bookings:Learners must book lessons in advance through the platform. Confirmation will be sent after successful booking. Availability of instructors depends on their schedules.
• Cancellation Policy:Lessons canceled within 24 hours of the scheduled time will incur a cancellation fee unless otherwise specified by the instructor.
• Payment:All payments are processed through our secure online system. Trust Pilot does not charge any commissions or hidden fees. However, individual instructors may have their own rates for lessons, which will be displayed before booking.

3. User Responsibilities

• Accurate Information:Learners must provide accurate personal and driving information. Trust Pilot is not responsible for issues caused by incorrect details.
• Code of Conduct:Learners and instructors must treat each other respectfully. Disruptive, offensive, or harmful behavior will not be tolerated and may result in suspension from the platform.
• Lesson Etiquette:Learners must attend scheduled lessons on time and follow instructor guidelines. Instructors have the right to refuse service if safety or conduct rules are violated.

4. Limitation of Liability

• Service Responsibility:Trust Pilot acts as an intermediary platform and is not responsible for the quality of lessons provided by individual instructors.
• Driving Safety:Trust Pilot is not liable for any accidents, damages, or incidents that occur during driving lessons. Learners are responsible for complying with traffic laws and instructor guidance.

5. Intellectual Property

All content on the Trust Pilot website, including text, graphics, logos, and images, is owned by Trust Pilot or licensed to us. Unauthorized use or reproduction of any materials without prior written consent is prohibited.

6. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and store your personal data. By using our services, you agree to the terms outlined in our privacy policy.

7. Changes to Terms

Trust Pilot reserves the right to update these terms at any time. Changes will be posted on our website, and continued use of our platform indicates acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@trustpilot.com.